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Taylor Septic Services

Septic pumping · install · repair · maintenance — family-owned since 1989 · Decatur, TX (Wise County)
Profile compiled May 30, 2026 · Source: taylorsepticpumping.com
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Overview
Who They AreSEPTIC · 30+ YRS

Taylor Septic Services is a family-owned, full-service septic contractor in Decatur, Texas (Wise County), serving North Texas for 30+ years. Founded in 1989 by Charles and Sylvia Taylor (legal entity C.S. Taylor Enterprise, Inc), they provide residential & commercial septic pumping, installation/inspection, repair/replacement, riser installation, quarterly maintenance, and aerobic system service. TCEQ Licensed #21227; BBB A+ accredited.

Positioning: a long-tenured, trustworthy, locally-rooted family business competing on experience, ethical service and community relationships — branded as "the Charles Taylor Way" with the tagline "Septic service done the right way." Emphasizes same/next-day service and customer education ("we educate you on your system, not just sell to it").

Company Info · Hours · Location
Company Information
  • Business nameTaylor Septic Services
  • Legal entityC.S. Taylor Enterprise, Inc
  • IndustrySeptic — pump · install · repair · maintain
  • Address336 Private Road 2452, Decatur, TX 76234
  • Phone940-627-3385 ("24/7")
  • Emailnina@taylorsepticsvc.com*
  • Websitetaylorsepticpumping.com (WordPress/Elementor)
  • FoundersCharles & Sylvia Taylor (1989)
  • LicenseTCEQ #21227 · BBB A+
*Email from a directory listing (domain differs from site) — confirm with client. BBB lists a 2006 entity start date vs. "since 1989" founding — confirm.
Hours & Service Area
  • Mon–Sat8:00 AM – 8:00 PM
  • SundayClosed
Site says "Call us 24/7" but posted hours are Mon–Sat 8a–8p. Confirm after-hours/emergency availability.
Service area — Wise County & N. Texas
DecaturBridgeportAlvordChicoBowieParadiseBoydRhomeHasletAubreyDentonSangerGainesville+22 more
~40-mile radius of Decatur (per directory). Footer & FAQ list slightly different city sets.
Disambiguation: this is the Decatur / Wise County company — not the city of Taylor, TX (Central Texas).
Services
Services Offered6 SERVICES
Septic Tank Pumping & Maintenance
"Regular pumping and maintenance are crucial for the longevity of your septic system." Recommends servicing every 3–5 years and inspecting every 3 years (per TCEQ & EPA). Conventional & aerobic tanks.
Installation & Inspection / Removal
New system installation, inspection of existing setups, and system removal. "Our certified professionals are equipped to handle every requirement." Residential, commercial & new construction.
Repairs & Replacement
"From minor repairs to complete septic tank replacements" — diagnose the issue and get it done right.
Septic Riser Installation
Installs risers to bring buried tank access ports to grade for easier, lower-cost future servicing.
Quarterly Maintenance
Recurring scheduled maintenance program — suited to aerobic systems and commercial accounts (restaurants, RV parks).
Aerobic Septic System Service
Service for aerobic systems (sprinklers + aerator) vs. conventional gravity systems. Also: tank cleaning, lid replacement & tank locator service.
Social Media & Online Presence
Social AccountsNEEDS CLEANUP
Two Facebook pages surfaced (possible duplicate) and the site links to a Google search rather than a Google Business Profile. Consolidate Facebook, claim/link the GBP directly, confirm Instagram is managed.
Review / Directory ProfilesBBB A+
BBB A+ (since 2016) is the one confirmable trust signal. Other ratings are unverified. HomeAdvisor lists "Taylor Septic and Dozer Service" — confirm same entity. Run a review-generation/response plan.
Brand Snapshot
Color Palette
Brand Red
#D8332A
Red Deep
#B9241C
Slate Navy
#2C3138
Navy Deep
#1C1F24
Coral Accent
#FF6A4D
Bone
#F6F4EF
All values confirmed from the site's custom CSS brand-token block (--red, --navy, etc.). Request the official spec/source files to confirm.
Typography & Logo
OswaldDisplay / headings
Public SansBody (Google Fonts)
RobotoTheme default

Logo: a slate-gray hexagon badge containing a septic pump truck, with "TAYLOR SEPTIC" in bold condensed red caps over "SERVICES." Color + reversed-white versions exist.

Taylor Septic logo
Tank lettering differs between versions (color "TAYLOR" / white "DIAMOND") and no vector source found — request from client.
Notes & Opportunities
For Servicing This ClientACTION ITEMS

Strengths / assets

  • Authentic story: family-owned since 1989, founder a longtime pastor, "the Charles Taylor Way" — strong, local trust signals.
  • BBB A+ accreditation since 2016 — a confirmable, displayable credibility marker.
  • Clean WordPress/Elementor site with well-written service copy & clear CTAs — good base for SEO landing pages.
  • Real assets: color logo (1080²) + reversed white logo (2025²) + favicon + authentic truck/team/family photography.
  • Differentiators: same/next-day service, "educate not just sell," TCEQ #21227, 30+ year heritage.

Watch-outs / confirm with client

  • Social needs cleanup: two Facebook pages (possible duplicate), Instagram management unconfirmed, Google links a search not a GBP — consolidate & claim, run a reviews plan.
  • Contact page returned HTTP 404 (verify live); no on-site email — directory shows nina@taylorsepticsvc.com (different domain).
  • "Since 1989" vs BBB 2006 entity start; "24/7" vs Mon–Sat 8a–8p — confirm both.
  • Inconsistent service-area lists (footer vs FAQ); confirm authoritative city/county list & ~40-mi radius.
  • HomeAdvisor lists "Taylor Septic and Dozer Service" — confirm whether dozer/excavation is offered & same entity.

Assets on file: Brand Guide + 3 logo files 4 site images (Images/)

Taylor Septic Services · Client profile compiled from the public taylorsepticpumping.com website & directory listings on May 30, 2026 — confirm with the client before using in published materials.
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